Protecting the security of your confidential financial information is a responsibility Citizens State Bank takes seriously. That's why we now offer you the added protection of secure email for communicating with Citizens State Bank.
Secure email is the ONLY way to be sure your confidential information (account numbers, tax ID numbers and financial statements) is emailed safely.
Why Secure Email
Standard Internet email is an insecure communication channel. Standard emails travel in "plain text" across many networks before reaching their final destination, providing the opportunity for prying eyes to view them along the way.
Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as Social Security numbers, bank account numbers, financial statements, etc.
Secure email is encrypted so it cannot be intercepted and read in transit. And it is delivered to a secure data center and held until you retrieve it using a password system.
Create Your SecureMail Account
The first time you access SecureMail, you will be prompted to create an account by supplying your email address and a password you will use each time you log in. You'll then be sent a confirmation message containing a link to complete the account setup process. Simply click the link, complete the process, and you can begin using your SecureMail account.
Receiving secure email
When Citizens State Bank sends you a secure email message, it goes to a secure data center to be held until you retrieve it. At the same time, you will be sent an email notification that a SecureMail message is waiting to be retrieved. This notification will contain a link to a secure web site. Simply click on the link and log in to the secure site. You can then read your SecureMail, download it to your computer, or send a secure reply.
Sending a Secure Email
To send a SecureMail message to Citizens State Bank, click on any SecureMail link on the bank's web site. You will be taken to the login screen where you will be prompted to enter your email address and the password that you established. Once logged in, you can create a new SecureMail message by clicking on the "Compose" tab.
Security issues are of paramount importance to Citizens State Bank. Secure messaging protects against card fraud and identity theft. It's also an effective way to conduct financial business. We have implemented these secure email solutions to protect our customers by ensuring that all personally identifiable financial information remains confidential.
To protect your sensitive data and comply with improved best practice standards, all email communication you receive from Citizens State Bank that contains personally identifiable financial information will take advantage of encrypted secure email.
Citizens State Bank prides itself on its customer service and believes this new feature will provide both safety and convenience to our customers.