CD Rates What's New Privacy Policy Links Contact Us Online Banking Accounts Services Loans Home Timeless Travelers eStatements

What are eStatements?
eStatements are electronic (PDF file) copies of your Citizens State Bank account statements. The eStatement is a copy and contains all of the same information that you receive via your standard statement. The benefit of an eStatement is that you receive your statement online a day or two earlier than a mailed statement and you can view, print or save a copy of your bank statement at your convenience.
 
To access and view your eStatement, you will need the following:

  • Access to CSBank’s Online Banking
  • An active email account
  • A PC or Mac with access to the Internet
  • A printer
  • Adobe 9 or above 

The following browsers are supported by Internet banking:

  • Internet Explorer 7.0 and 8.0 and 9.0
  • Mozilla Firefox 4
  • Google Chrome 10.0

How do I sign-up?
Signing up is easy! Log in to your CSBank Online Banking account, click the Options tab, scroll down to the eStatement section and select the account you want to view eStatements for.
 
How often will I receive an email notification?
Each time your statement becomes available, you will receive an email notification from the bank.
 
How do I view my eStatements online?
To view your statement online, sign in to your CSBank Online Banking account, click the Documents tab, select the account you have signed-up for eStatements from the drop down menu and click on the month you wish to view.

Will my online eStatement look the same as the paper one I receive in the mail?
Yes, your online statement will be in the same format and will contain the same information as your paper statement. It is legally acceptable, even for record keeping purposes. You can also print a statement in the same format as a standard paper statement.

Will I stop receiving paper statements for my accounts?
Yes

Can I go back to receiving paper statements after I’ve made the switch?
Yes, you can return to paper statements at any time by contacting us.
 
If you have more questions, please call either of our locations or email us now at onlinebanking@csbpoky.com.

Pocahontas 712-335-3322
Fort Dodge  515-955-2265

 

HOME | CONTACT US | LINKS | PRIVACY STATEMENT | WHAT'S NEW | ESTATEMENTS | ONLINE BANKING | ACCOUNTS | SERVICES | LOANS | CD RATES

All text and original graphics copyright © 2009 Citizens State Bank
Citizens State Bank
200 North Main Street, PO Box 159, Pocahontas, IA 50574-0159
Ph: 712-335-3322 | Fax: 712-335-4603 | csbpoky@csbpoky.com